Ordering Hotline: +49 (0) 2431 9699 10

General Terms And Conditions

Legal Right of withdrawal for our mail order customers:
General Terms of Business for contracts with mail order customers.


  • Conclusion of a contract
  • Formation of a contract
  • Terms of payment and delivery
  • Warranty, Guarantee, Liability
  • Reservation of proprietary rights
  • Legal forum
  • Personal Data Protection
  • Legal rights of withdrawal
  • Aftereffects of withdrawal
  • Contract Partner

1.) Conclusion of a contract

The business relation between CEA GmbH, In Tenholt 47, 41812 Erkelenz, represented by its managing director Rolf van Helden, and our customers, take place exclusively on the basis of these General Terms of Business. Opposing or deviating from these Terms and Conditions, CEA Cycle Equipment Abe GmbH does not recognize, and explicitly rejected them! Any terms and conditions of the customer are only valid if CEA Cycle Equipment Abe GmbH expressly approved in writing.

2.) Formation of a contract

The conclusion of the contract takes place in the name of and on behalf of CEA Cycle Equipment Abe GmbH, In Tenholt 47, 41812 Erkelenz (Registration Court AG Erkelenz HRB B 8586; Tax-Id-No. DE 122 385 917), represented by ist managing director Rolf van Helden, and exclusively on the basis of these General Terms of Business. The presentation of products in our online shop is not a legally binding offer, but is an non binding online catalogue. After entering your personal data and by clicking the button "confirm order" in the final step of the ordering process, you make a binding order for the goods your basket contained. The confirmation of receipt of the order follows immediately after placing your order. The sales contract agreement is done by sending the delivery confirmation or by delivery of the goods. You are no longer bound to your order, if you don't receive within 2 weeks the delivery confirmation or the delivery.

3.) Terms of payment and delivery

You can pay by transfer in advance and by Paypal. Delivery terms and conditions are ex works, this means all transport costs and cost of packaging have to be beared by customer.

4.) Warranty, Guarantee, Liability

(A) Warranty: If the goods are defective at the time of transfer to the buyer, the buyer may at his option demand the repair of the defect or the delivery of a defect-free item as a supplementary performance. We have the right to reject the type of supplementary performance selected by the buyer, if it is only possible at unreasonable expense. The buyer's warranty rights comply with the legal specifications. The legal warranty term amounts two years and begins with the delivery of the purchase item.

(B) Guarantee: We are additionally liable for manufacturing and material defects in the purchase item that first appear within the period of two years from the date of delivery. In this case, we have the right to select either the repair of the defect (remedy) or replacement. Defects occurring within the guarantee term as a result of typical wear and tear or excessive strain (fall, etc.) are exempted from the guarantee. The guarantee does not apply to claims exceeding that period. The buyer's legal guarantee rights to supplementary performance (remedy, replacement), compensation or withdrawal are not limited by this guarantee.

(C) The original purchase documentation is required for the assertion of guarantee or liability claims. The opportunity to otherwise prove the purchase of defective goods from us remains unaffected.

(D) Guarantee Performance and/or Guarantee claims are to be asserted against the company CEA Cycle Equipment Abe GmbH, In Tenholt 47, 41812 Erkelenz.

§ 5 - Liability

(E) We are not liable for contractually atypical or unforeseeable damages. Claims resulting from malicious intent or defective title, claims based on wilful or grossly negligent acts, and those damages that are compensable pursuant to the Product Liability Act remain unaffected by the above.

5.) Reservation of proprietary rights

We reserve the proprietary rights to the purchase item up until the complete payment from the contract.

6.) Legal forum

The Law of the Federal Republic of Germany applies to all contracts formed with us. The Vienna-UN agreement on the international purchase of goods is excluded.

7.) Personal Data Protection

We store and transmit personal information about the customer solely for the processing and settlement of its order. Regard to the determination of the Federal Data Protection Act we are committed to comprehensive protection of personal data to the customers. Detailed information about the handling of data, you can consult our "Personal Data Protection" Policy.

8.) Legal rights of withdrawal

You may return the received goods without giving any reason within 14 days. The 2 weeks begin upon receipt of this Returns Policy in writing (e.g. letter, fax, e-mail), but not before the recipient receives the goods (in the case of repeat delivery of similar goods, not before receipt of the first part delivery), and not before we have fulfilled our duty to inform pursuant to article 246 § 2 in combination with § 1 para. 1 and 2 EGBGB (Introductory Act to the German Civil Code), and our duties pursuant to § 312e para. 1 clause 1 of the German Civil Code (BGB) in combination with article 246 § 3 EGBGB. You may only exercise your right to return goods by written collection request in the case of such goods that cannot be sent by parcel service (e.g., bulky goods). To meet the deadline, it is sufficient to dispatch the goods or your collection request in time. In any case, the return of the goods is at our expense and risk. The return consignment of goods or collection request must be sent to:

Rolf van Helden
In Tenholt 47
41812 – Erkelenz
E-Mail: info(at)cea.de

9.) Aftereffects of withdrawal

In the event of effective return, the performances received by both parties shall be returned and any benefits enjoyed (e.g., benefits of use) shall be surrendered. Should you be unable to return the rendered service either in full or in part or only in deteriorated condition, you may be liable to pay compensation in this respect. When surrendering goods, this does not apply if said goods have been devalued solely by inspection - as would be conceivable, for example, in a retail outlet. Furthermore, you can effectively avoid having to pay compensation for degradation as a result of using the item for its intended purpose by not treating the goods as if they were your property and avoiding doing anything that could reduce their value. Obligations to refund payments must be fulfilled within 30 days. The 30-day period begins for you upon despatch of the goods or the collection request; for us, upon receipt.

10) Contract Partner

CEA Cycle Equipment Abe GmbH, In Tenholt 47, 41812 Erkelenz
represented by ist managing director: Rolf van Helden
Fon: +49 (0) 2431-9758630
Fax: +49 (0) 2431-9758639
Email: info(at)cea.de
Tax ID No.: DE 122385917
HRB B 8586 , Registration Court AG Erkelenz

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